Last updated: October 2025
1. Introduction
This Privacy Policy explains how Insider Navigation Inc. (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website www.insidernavigation.com, use our Workforce platform (https://workforce.insidernavigation.com), or interact with our SDK and related services.
We are committed to protecting your personal data and ensuring compliance with the EU General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).
2. Data Controller
Insider Navigation Inc.
2160, 447 Broadway, 2nd Floor
New York, NY, 10013, United States
Registration Number: 7442410
Email: office@insidernavigation.com
3. Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact details: name, email address, company name, and information you provide through our contact forms.
- Account data: credentials and information required to access our Workforce portal or SDK.
- Usage and technical data: IP address, device type, browser information, and analytics data through Microsoft Clarity.
- Operational data: data required for the secure and efficient operation of our systems.
We do not knowingly collect personal data from individuals under the age of 16.
4. Purpose and Legal Basis for Processing
| Purpose | Legal Basis (GDPR) | CPRA Category |
|---|---|---|
| Responding to contact inquiries | Art. 6(1)(b) – Contract or pre-contractual steps | Identifiers |
| Providing and operating the Workforce platform and SDK | Art. 6(1)(b) – Contract performance | Commercial information |
| Website analytics and improvement (Microsoft Clarity) | Art. 6(1)(a) – Consent | Internet activity information |
| Ensuring security, stability, and error monitoring | Art. 6(1)(f) – Legitimate interest | Technical and operational data |
5. Data Storage and Hosting
All personal data is securely stored on Amazon Web Services (AWS) servers located in Frankfurt, Germany (EU).
AWS meets industry-leading security standards and GDPR requirements, including ISO 27001 certification.
6. Data Sharing and Transfers
We only share personal data with trusted third parties who act as data processors on our behalf:
- Amazon Web Services (AWS) – cloud hosting and data storage (Frankfurt, EU)
- Microsoft Clarity – analytics services to understand user interaction
We do not sell personal data.
If data is transferred outside the EU or California, we ensure appropriate safeguards such as Standard Contractual Clauses and data processing agreements.
7. Data Retention
We retain personal data only as long as necessary for the stated purposes or as required by law:
- Contact inquiries: up to 12 months after last interaction
- Workforce user data: while the account remains active or as legally required
- Analytics data: according to Microsoft Clarity’s retention policy
8. Security
We apply industry-standard technical and organizational security measures, including data encryption (SSL/TLS), access controls, and AWS’s secure infrastructure.
9. Your Rights (GDPR & CPRA)
Under the GDPR (EU residents), you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- File a complaint with your supervisory authority
Under the CPRA (California residents), you have the right to:
- Know what personal information we collect and how we use it
- Request deletion of your personal data
- Opt out of data sharing (we do not sell data)
- Correct inaccurate information
- Equal service and price, even if you exercise your privacy rights
To exercise your rights, contact us at office@insidernavigation.com.
We will respond to all requests in accordance with applicable laws.
10. Do Not Sell or Share My Personal Information (CPRA)
Under the CPRA, California residents have the right to opt out of the sale or sharing of their personal information.
Insider Navigation Inc. does not sell or share personal data as defined under the CPRA.
If you are a California resident and wish to exercise your rights under the CPRA, please contact us at office@insidernavigation.com.
11. Cookies and Analytics
We use Microsoft Clarity for anonymized session analytics. Clarity uses cookies or similar technologies to understand visitor behavior and improve usability.
You can manage or withdraw your cookie consent anytime via your browser settings or our cookie banner.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or business changes.
The latest version will always be available at www.insidernavigation.com/privacy.
13. Contact Us
If you have any questions or privacy-related concerns, please contact us:
📧 office@insidernavigation.com
🏢 Insider Navigation Inc.,
2160, 447 Broadway, 2nd Floor,
New York, NY 10013, United States